Our Personal Information & Privacy Policy

The following policy is part of our commitment to protect any personal information (“Personal Information”) which you may provide to us through this website or by any other means.

This privacy policy complies with the "Personal Information Protection and Electronic Documents Act" implemented January 1, 2004 for all organizations within Canada according to the Privacy Commissioner of Canada. Any change to this privacy policy will be posted on this website and will become effective 5 days after posting.

Please note that this privacy policy does not apply to other websites linked through this website. Personal Information that you choose to provide to other websites will be subject to the privacy policies of those websites.

1. We will not collect your Personal Information without the following:

(a) your knowledge and informed consent
(b) providing you with a clear explanation of what information is being collected and why we are collecting it

2. We will not use or disclose your Personal Information unless you have given your permission, except for the following purposes:

(a) to assess, operate and improve this website and the services provided through it;
(b) to keep you informed about our organization, our services or this website;
(c) if we are required to disclose such Personal Information by any applicable law, regulation or legal process.

3. We will not sell, trade or rent your Personal Information to others unless you have given your permission. With your permission, we will only share your Personal Information with carefully chosen, reputable and trustworthy third parties. We will follow the relevant legal requirements and use all reasonable precautions to ensure that only responsible third parties see your Personal Information. However, we are not responsible for any breach of security or act or omission of third parties who receive the Personal Information.

4. We will protect collected Personal Information from loss or theft. Paper files will be secured with physical locks and computer data will be secured behind a firewall.

5. Upon your request, we will provide access to any of your Personal Information that we have collected upon verification of your identity as well as providing a method for you to submit corrections or updates to your Personal Information.

6. In addition to the use of your Personal Information as described above, we may also gather anonymous information which may be used by us or shared with third parties. This is information which does not identify you, but which may be helpful for marketing purposes or for improving this website or the services provided through it.

7. This website may, from time to time, use Cookies. Cookies are pieces of information that a website transfers to your computer's hard disk for record keeping purposes and they can make the World Wide Web more useful by storing information about your preferences on a particular site. The use of Cookies is normal practice in the industry and many major websites use them to provide useful features for their customers. Cookies do not personally identify users but they do identify a user's computer. Most browsers are initially set to accept Cookies. If you prefer, you can set your Internet browser to refuse Cookies.

8. If you have any complaints or inquiries about this policy or about your Personal Information that we have collected you should contact our offices by phone, fax or e-mail so we can investigate and address your inquiry immediately.

The Heart of Richmond AIDS Society. #200 - 6411 Buswell St, Richmond, BC, V6Y 2G5
Tel: 604-277-5137  or  Fax: 604-277-5131  or   E-mail: contact@heartofrichmond.com